FAQs

What references and checks are carried out?
    Credit Score Bankruptcy CCJ / Court Decree
•    Personal identity check
•    Verification of current home address
    Verification of home address for the last three years
•    Current Landlord / Managing Agent reference
•    Employer's reference & financial checks
•    Previous Employer's reference (if applicable)

What if I am self employed?
You will require either three years certified accounts from your accountant/auditor OR three years worth of tax returns confirming your income. If you are in a position where this is not possible then a guarantor may be required or you can offer to pay the full rent in advance for the term of the tenancy.

What is a guarantor?
If your financial reference is weak for any reason you may require a guarantor to support your tenancy. A guarantor needs to have strong financial references as they will have to be responsible to guarantee to the Landlord:
1) payment by the Tenant of the rent due under the tenancy agreement and
2) due performance of the Tenant's covenants and obligations contained in the tenancy agreement. NB: There is a separate charge for the guarantor references and credit checks.

What if I am retired?
You will need to provide proof of a pension to cover the rent or an income from Shares or Investments; alternatively you can offer to pay the full rent in advance for the term of the tenancy. A guarantor may still be required.

Do you accept DSS or Housing Benefit?
A proportion of our Landlords will accept tenants claiming benefits. Please contact the office for details of available properties.

Am I allowed pets?
Not unless specifically defined and agreed in advance. Many flats are restricted to pets by head leases, which Landlords must obey. If you require a property that does allow pets then please let us know and we will do our best to find a suitable property for you.

How do I pay my rent?
Rent is paid monthly by standing order from your bank and is normally set up to leave your account 3 days prior to your rent due date (this is typically the date on which you moved in, although not always). Be sure to tell us if your circumstances change, for instance you change banks or your employment situation changes as we can lend advice.

Do I need contents insurance?
Yes! You must insure your contents, as the landlord's insurance covers the actual property/goods, but not your possessions. Please ask a member of staff for details on companies we can recommend to you who specialise in this type of insurance for tenants.

Who pays the council tax and other bills?
You do, unless otherwise stated. As the tenant you are responsible for opening accounts with the utility companies when you move into a property. These include gas, electricity, water, council tax, TV licensing, telephone and broadband etc. You should take the meter readings at the start and end of your tenancy.

What does joint and several mean?
This means that when more than one person comprise the Tenant, they will each be responsible for complying with the Tenant's obligations under the tenancy agreement both individually and together.

Unfurnished or Furnished?
Each property is let with different levels of furnishings. Unfurnished normally means carpets and white goods only. Furnished will tend to include living room furniture, dining furniture, beds and wardrobes, etc.

Is my deposit protected?
From 6th April 2007, all deposits paid to a landlord or agent for an Assured Short hold Tenancy Agreement in England and Wales, must be protected by a Government authorised Tenancy Deposit Scheme. Miles Hunter is a member of the Tenancy Deposit Scheme.

If I have any problems during my tenancy who do I contact?
If your property is managed by Simon Clarke then you can email your enquiry to management@mileshunter.co.uk or call 000 000000.

If your property is not managed by Miles Hunter you should contact your Landlord directly.



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